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Your privacy is important for us. This privacy statement explains what personal data we collect from our users and how we use them. We encourage you to read these terms carefully before providing your personal data on this website. Those over thirteen yeras old may register at madridtoptours.com as users without the prior consent of their parents or guardians.

In the case of children under the age of thirteen, the consent of the parents or guardians is required for the processing of their personal data.

In no case will data related to the professional, economic or privacy situation of the other family members be collected from the minor, without their consent.

If you are under the age of thirteen and have accessed this website without notifying your parents you should not register as a user.

This website respects and takes care of the personal data of the users. As a user you should know that your rights are guaranteed.

We have worked hard to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of their contact forms where personal data is collected.

Madrid Top Tours has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

For the purposes of the provisions of the General Data Protection Regulation cited above, the personal data that you send us through the web forms, will receive the data processing of “Web users and subscribers”.

For the treatment of our users´ data, we implement all the technical and organizational security measures established in current legislation.

Principles that we will apply to your personal information

In the treatment of your personal data, we will apply the following principles that meet the requirements of the new European data protection regulation:

How have we obtained your data?

The personal data we process in Madrid Top Tours comes from:

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation on whether in Madrid Top Tours we are treating personal data that concerns me, or not.

Interested persons have the right to:

Those interested may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. TRAVEL TOURS EXPERIENCE, SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As interested, you have the right to receive the personal data that concerns you, that you have provided us in a structured format, for common use and mechanical reading, and to transmit them to another person in charge of the processing when:

By exercising your right to data portability, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

Those interested will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do we treat your personal data?

When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, he is providing personal information for which Madrid Top Tours is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his consent for his information to be collected, used, managed and stored by madridtoptours.com, only as described in the Legal Notice and in this Privacy Policy.

In Madrid Top Tours there are different systems for capturing personal information and I treat the information provided by interested persons for the following purpose for each capture system (forms):

There are other purposes for which we process your personal data:

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, TRAVEL TOURS EXPERIENCE, SL (Madrid Top Tours) with domicile at Calle Méndes Álvaro 20 28045 Madrid (Madrid), will be responsible for the treatment of the data corresponding to Users of the web and subscribers.

Madrid Top Tours does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be made, in those cases, consent will be required to users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.

Remarketing

The remarketing function allows us to reach people who have visited madridtoptours.com before and associate a specific audience with a specific message. Remarketing is a method to get users who have visited our site to do it again.

As a user of madridtoptours.com I inform you that we are collecting information for this remarketing function at madridtoptours.com.

The information we collect thanks to this function is collected by Google Adwords cookies. You can know the data collected by these cookies in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through the Google Ads Settings. You can also disable the use of cookies from a third party provider through the disabling page of the Network Advertising Initiative.

This type of services allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained through this website will always be subject to the user’s privacy settings in each social network. If a service is installed that allows interacting with social networks, it is possible that, although users do not use the service, it will collect web traffic data related to the pages on which they are installed.

Google Adwords

Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. In madridtoptours.com we use Google Adwords, Google’s advertising platform, which allows us to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

The data obtained through Google Adwords are subject to this privacy policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Google be used for a different purpose.

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or comment on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Data category

The categories of data that are processed are identifying data.

Specially protected data categories are not treated.

How long will we keep your data?

The personal data provided will be kept:

To which recipients will your data be communicated?

Many tools we use to manage your data are hired by third parties.

To provide services strictly necessary for the development of the activity, madridtoptours.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help madridtoptours.com analyze the use made by users of the website. The information generated by the cookie about your use of madridtoptours.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: SiteGround España, S.L., domiciled in Spain. More information at: https://www.siteground.es/ (SiteGround España, S.L.). SiteGround España, S.L. treats the data in order to perform its hosting services to TRAVEL TOURS EXPERIENCE, SL.

Web platform: Automattic Inc., domiciled in the US. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. treats the data in order to perform its web platform services to TRAVEL TOURS EXPERIENCE, SL.

Email marketing: The Rocket Science Group LLC d / b / a, based in the US. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d / b / a). The Rocket Science Group LLC d / b / a treats the data in order to perform its email marketing services to TRAVEL TOURS EXPERIENCE, SL.

Navigation

When browsing through madridtoptours.com, unidentifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

We use this information to analyze trends, administer the site, track user movements around the site and to gather demographic information about our user base as a whole.

Secret and data security

madridtoptours.com is committed to the use and processing of users’ personal data, respecting their confidentiality and using them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in a complete and secure way, that is, the transmission of data between a server and web user, and in feedback, it is fully encrypted or encrypted.

madridtoptours.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With respect to the confidentiality of the processing, TRAVEL TOURS EXPERIENCE, SL will ensure that any person authorized by Madrid Top Tours to process customer data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality ( either a contractual or legal duty).

When a security incident occurs, when Madrid Top Tours realizes, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the accuracy and correctness of the data you send to madridtoptours.com exonerating TRAVEL TOURS EXPERIENCE, SL (Madrid Top Tours), from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by TRAVEL TOURS EXPERIENCE, SL (Madrid Top Tours) in the manner and for the purposes indicated in this policy of Privacy.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to TRAVEL TOURS EXPERIENCE, SL (Madrid Top Tours) in the terms established in this Policy for the exercise of ARCO rights . This revocation will in no case be retroactive.

Changes to the privacy policy

TRAVEL TOURS EXPERIENCE, SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In these cases, TRAVEL TOURS EXPERIENCE, SL will announce on this page the changes introduced with reasonable anticipation of its implementation.

Commercial mail

According to the LSSICE, madridtoptours.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to expressly consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society and Electronic Commerce Services, madridtoptours.com undertakes not to send commercial communications without properly identifying them.

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